@dabukly wrote:
We are having the same issue now! We did everything we were supposed to do to file our taxes on the website back in July, and we never received any communication on whether our taxes were actually filed. Our 2019 returns are on our account, as they were entered, but there is no status update. Low and behold the IRS site says they haven't received. This is a total mess. We need help getting this filed ASAP.
Paying the TurboTax account fees for the online account does not file a tax return.
You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".
After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.
Check your email spam or junk mail folders for a TurboTax email.
To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
What is the status of the federal tax return? If the status is anything other than Accepted the tax return was not e-filed. If you did not print and mail the federal tax return then the return was never filed.
To access your prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
A 2019 tax return can only be printed and mailed, it cannot be e-filed.
Print, sign, date and mail the tax return to the IRS. Include with the mailed return any forms W-2 and 1099 which have taxes withheld. Go to this IRS website for mailing addresses - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment
There are no penalties for filing a tax return after the due date if filing for a tax refund or there are no taxes owed.
