If you did not file a 2019 tax return using the TurboTax online editions, contact TurboTax support for assistance with this issue. You should be able to download a PDF of the 2018 tax return even if you did not use the TurboTax online editions in 2019.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Or -
Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
