How can i find my 2019 taxes so i can amend it, the stupid turbo bot keeps saying its on the far left but its not there, keeps wanting me to do 2020 taxes?

the turbo tax bot is so god awful at helping, ive tried typing my problem out so many times to it but it keeps finding articles that don't help and then wanted me to call but the phone bot is just as bad and unhelpful wont let me talk to a real person without jumping through 100 steps just to tell me i should go on here and talk to the bot again about talking to a real person... i just need my 2019 taxes that won't come up