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After you file
No you cannot e-file 2019 now. E-filing for 2019 closed in October. If you did not receive the stimulus money this year you will have a chance to get it when you prepare your 2020 return. The stimulus money folks received this year was really an advance for a credit you can get on your tax return for 2020. You will see it on line 30 of your 2020 Form 1040.
And....sorry but there is not a way that TurboTax can speed up the IRS for you. The IRS has been processing millions of mailed tax returns that piled up in trailers during the pandemic. They may have cashed the check but have not done the rest of whatever they do to get the return into the system. TurboTax cannot intercede for you with the IRS.
To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.