TurboTax does not receive any information from the IRS (or state) after you file your tax return, so no one at TT knows about a notice you got from the IRS or why they sent it.
What do the letters from the IRS mean?
https://ttlc.intuit.com/community/irs/help/i-got-a-letter-or-notice-from-the-irs/00/27100
I AM BEING AUDITED
If you purchased Audit Defense:
https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited
If you did not purchase Audit Defense:
TurboTax has a special phone number for help with IRS tax letters, which will be easier than going through regular Customer Support. At the page below, click on the blue button that says "Get Help from TurboTax Support". Then it will ask you what tax year is your letter. Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.
https://support.turbotax.intuit.com/irs-notice/audit-support/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
