You mailed it right? The IRS closed in March for several months. They didn't start opening the mail until June. An IRS spokesperson recently said that they have about 11 million pieces of unopened mail. The IRS says....."We’re experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it." So it may take longer if you mailed in June or later. So you have to keep waiting.
See this IRS page for the latest information
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue
