IRS Tax Advocate

After being told 4 times 6-8 weeks by IRS. Last night I reached out and spoke to the tax advocate who informed me that IRS has my missing medical but was flagged again. I asked why and he was unable to answer. Also informed me I should have received a letter from IRS stating reason but he could not see it. So..... 8 weeks to receive another letter and another 8 weeks to resolve. I would recommend reaching out to see if you have more than the original problem due to IRS isnt letting us know!!