@Dawn S
You added onto a thread that is several years old and the info is out of date ... don't let the june 2019 date fool you ... when the old threads were migrated from the old forum to this new one ALL the prior year threads got the generic 6/2019 date attached to them.
The answer you got from support is correct ... only the current + 3 prior tax years are supported. In a couple of weeks the 2019 program will be moved to the prior list and the 2016 program will drop off automatically. Then in December the 2020 program will become operational.
