And if you can download and install the program do you have the tax file from the old computer? It ends in .tax2019. Did you move it or make any backups?
After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to File-New Tax Return).
Then go to FILE -Open and find your return.
