It would have been free IF you used the Free Edition and IF you had no need for any of the six possible extra schedules that were part of the 2018 Form 1040. But that was a year ago. And apparently you used a paid version of the software and filed a return. They will not refund you. But if you want to have a discussion with customer support you certainly can:
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
