" I have to pay so I want to resolve this ASAP. "
If you OWE tax due, why are you looking for information on the IRS Where's My Refund site? That site only shows information about returns when you are going to get a tax refund. Nothing about a tax return with tax due is ever going to show up there. You were supposed to pay your federal tax due by July 15, 2020, and are now subject to penalties and interest. Pay the amount you owe, and expect a bill from the IRS for the interest.
If you have federal tax due you can pay by mailing your payment with the 1040V voucher, (which has the address printed on it, having the payment taken out of a designated bank account, or you can pay directly on the IRS website.
https://www.irs.gov/payments/direct-pay
https://ttlc.intuit.com/community/tax-payments/help/how-can-i-pay-my-federal-taxes/00/26212
https://ttlc.intuit.com/community/tax-payments/help/how-do-i-pay-my-irs-tax-due-with-a-check-or-mone...
You must pay your state tax due using the state’s preferred method of receiving payment. For most states that will be by making a payment to the state’s own tax website, or by mailing a check or money order.
https://ttlc.intuit.com/questions/1900884-what-are-my-options-for-getting-my-state-refund-or-for-pay...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
