As of today 8/12/20 the number selection has changed.
I got to the end of the options and got a "please hold while we transfer your call". The automated machine then said "due to high call volume we are unable to take your call right now. Please try back again another time."
How are we supposed to get in touch with the IRS if they won't even put us on hold? Hopefully you have another way of getting in touch with them.
