If you chose to have your TurboTax fees deducted from your federal refund, then after a period of time, TurboTax deducted its fees from your bank account, even if you did not receive your refund due to some delay at the IRS. Did you not notice that?
TURBOTAX TOOK MONEY OUT OF MY BANK ACCOUNT
Did you choose to have your TurboTax fees deducted from your federal refund? Is your refund taking an unusually long time to arrive? Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account. TurboTax would have sent several emails to you before they took the money out of your account.
https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees
Now over a year later you are saying you did not receive your refund. What steps have you take to follow up with the IRS or state to see what happened to your refund(s)? TurboTax never knows what happens to your refund after you file. Have you contacted the IRS or your state? Have you contacted the third party bank?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
