BS or not this is the current situation ... due to the Covid shut down which lasted more than 3 months the IRS is working hard at playing catch up ... patience will be needed.
You could try getting help from the Taxpayer Advocate office however don't expect them to move mountains ...
See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate
