@morelwright If that is the only page in the PDF download, then you are probably not signing onto the 2018 account with the same User ID that you used to complete and file the federal tax return.
Note that there is no personal income tax for the state of Florida so there is not a Florida tax return to file. Unless you have a business or a rental property in Florida with assets you would be required to file a Florida Form DR-405, Tangible Property Tax return.
You have to sign onto your 2018 online account using the exact same user ID you used to create the online account.
Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.
Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery
If none of the user ID's received will access your 2018 account, then use the option shown in blue on the account recovery website, "Try something else"
