After you file


@SpaCesugs wrote:

I filed back on July 15 2020 and been checking on the status of my refund and nothing. Called TurboTax customer service and irs only to get misdirected. First time filling.


Did you efile, or did you choose to print and mail the return?


If you efiled, you should double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.  What term is shown there--accepted, rejected, printed, started, ready to mail, or what?


If the status at the Tax Home shows that your efiled return was accepted, you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.  
https://www.irs.gov/Refunds


NOTE: When using that tool, be sure to use the correct SSN and filing status.  For the refund amount, use only the Federal refund amount, and not any total refund amount that includes a state refund.
The amount to use is on your Federal Form 1040, Line 21a.

 

To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571