After you file

Are you talking about the $24.99 to e-file a state return using desktop software?  Did it charge you to e-file OH but then you mailed it?  You can ask customer support about that.  Use the word "billing"  -- not "refund."

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**