@ Slim3 wrote:
Absolutely none of the proposed solutions works to be successfull in e-filing : deleting the phone number on the Intuit account, rebooting by getting out and in the software (web), making phone numbers match (Intuit account and return form).
Frankly, the problem is so old for many users, and not yet fixed by the company...this is the last time I'll be using this software
Bye Bye!
There are several different issues lumped into this cluttered thread. If you are referring to the 601ERRV:5 Invalid SMS Number error, the phone numbers must be valid USA numbers. For some people no number is needed in the Intuit Account. If changes are made in the Intuit Account, you have to log out, close and open the browser to reset things. I have a detailed answer on this particular error higher up in this thread.
A number of foreign filers have successfully solved this 601ERRV:5 situation in this other thread. If you wish, see what all they have done. Post over in that thread and someone may be able to help you efile.
https://ttlc.intuit.com/community/taxes/discussion/my-federal-e-file-is-not-going-through-i-m-given-...
Or here's how to speak by phone to TurboTax Support.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days.
You can use this contact form:
https://support.turbotax.intuit.com/contact
Or you can contact a TurboTax Support agent directly via messaging at Facebook or Twitter:
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or
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