@ ao6 wrote:
I'm so sorry, but i'm having troubles getting my TurboTax Online to print for my daughter. She owes $0 to michigan and it's not generating the returns, only the cover page. I've followed similar directions to yours from other threads (eg. add a state, tax tools, print center... all the way to print my forms) and it's always the same thing... the courrier type font 🙂 cover page. NO state returns below it. Can someone help?
Has the state return been paid for, or is it in a free product? Why are you printing: Are you printing for review prior to filing, printing to file by mail, or printing for your records after efiling?
If printing to file by mail, have you indicated under the FILE tab that you plan to file it by mail? After you indicate you intend to file by mail, follow the instructions there, and it should offer you a way to download/print there from that section, too.
Otherwise, for the method you've been trying, when you go to Tax Tools, then Tools, then Print Center, choose to download the PDF to your computer. If it asks you which PDF you want be sure it's the one that also includes the state return. Once the PDF is on your computer, see if it will display and print the state return.
If you still can't find it with either of those methods, are you sure you finished the state return? Go to the State Taxes tab and walk through the screens of the Michigan interview again. Once complete, go through the REVIEW tab to see if it shows any errors.
If you need to speak to TurboTax Support, here's how.
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If you are using Free Edition, phone support is not included unless you upgrade to PLUS (29.99). But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.
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