Sorry--your expectations from the business that provided you with do-it-yourself tax software is unrealistic. TurboTax cannot legally intercede with the IRS or the state for you to find out about your refund or to try and speed it up. Once your return has been filed, TurboTax receives no information from the IRS or the state. You can contact the state yourself to inquire.
https://ttlc.intuit.com/questions/1901670-how-do-i-contact-my-state-department-of-revenue
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
