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After you file
We have been getting intermittent reports of the Where's My Refund tool at the IRS generating errors after taxpayers were previously able to successfully locate their returns (as you have.)
You can try again later or you may also wish to try using a different browser or after clearing cookies in your current browser - this has been known to resolve the issue for some taxpayers.
The IRS has issued a statement that delays persist for paper filed returns as staffing is sill below the normal level and that continued delays are to be expected.
They ask that taxpayers who have mailed in returns not call the IRS, as in most cases they are not able to locate any data on the paper returns at this time.
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‎June 30, 2020
12:56 PM