@3211935 wrote:
I filed through Turbo Tax in mid April 2020, and I am still getting the same message on the IRS site: Filing received and being processed. Is there any way to make direct contact with IRS for my specific filing? Can't believe it takes over 70 days to process a return. Based on the evaluation on the Turbo Tax system, my return was very low "risk" for filing.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
