Are you referring to the 2018 tax refund when you filed the 2018 tax return last year?
Or are you referring to competing and filing a 2018 tax return.
If you need to complete and file a prior tax year, 2018 thru 2016, then you would have to purchase, download and install on a personal computer, Win or Mac, one of the prior year desktop editions for the tax year needed from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/
A prior year tax return can only be printed and mailed, it cannot be e-filed.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
