I filed my taxes back in February 29th by mail since turbotax does not support e-filing for married filing separately and my wife does not have a SSN and ITIN (awaiting her immigration visa). long story short, till now I did not receive my refund yet. I checked my USPS tracking number and it shows that my tax paperwork was received on March 3rd. Afterwards, i checked IRS refund status, and it gave me the following message "We cannot provide any information about your refund". I tried to call the IRS, they are not supporting phone calls due to the covid-19 circumstances.
Has anyone encountered this issue before? and what is recommended to be done?
