If this is for your Federal refund, the IRS handles your refund. The date on their website is the date the IRS will send
it to your bank, however it could take a day or more to see the funds in your bank. You can call the IRS toll-free at 1-800-829-1040 if you still need to contact them after reading the information below:
Here is an FAQ from the IRS.
What is happening when Where’s My Refund? shows my refund’s status as approved?
We’ve
approved your refund. We are preparing to send your refund to your bank or
directly to you in the mail. This status will tell you when we will send the
refund to your bank (if you selected the direct deposit option). Please wait 5
days after we’ve sent the refund to check with your bank about your refund,
since banks vary in how and when they credit funds. (It could take several
weeks before you receive a mailed refund check.)
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If this is for a state refund please contact your state office after the 5 day recommended wait time:
https://ttlc.intuit.com/replies/3300211
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