@jarrodgack wrote:
I'm logged into the right account, and I can see the return. The issue is that when I access it, it shows $0 income, $0 deductibles, $0 AGI, etc. It's not populating the information that I submitted in early 2019. I've already pulled the IRS tax transcript with the right details, but the actual 1099 I can access on TurboTax shows just blank fields.
The question is, why can't I see the actual details of my submission, which the IRS already processed?
So when you view the PDF of the 2018 tax return you are able to see the amounts entered in the various forms and schedules, but you print the return there are only 0's? Is that correct?
When did you download the PDF?
If not recently, try downloading again -
To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
