After you file


@simonj704 wrote:

I was told the filing fee was 50.00. I just received an email stating a deduction is coming out of my account for 110.00. Turbo Tac should not be taking money when I never got my refund. And where did the other 60.00 fee come from??? Agree, no human to talk to. I want answers but can’t get any. 


The charge of $110 probably is for the Deluxe online edition plus the state tax return program.

The Deluxe online edition is $60 and the state is an additional $50.

See this TurboTax support FAQ  for payment of the TurboTax account fees when the federal tax refund is delayed - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

 

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