As this is a public forum, we cannot assist you regarding your personal account.
I recommend logging into your account using the link below as there may be more options available to you.
Log in site for Turbo Visa Debit Card
Please see the following link for more information, including how to contact customer service, should you need additional assistance.
Info from TurboTax for Debit Card
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
