This is a self prepared tax website.  TurboTax allows up to 5 accounts that can be tied to the same email address.  Allot of people use the same email for different accounts.  

Allot of people have not receive their stimulus money, it is on the news, it is not just because you filed with TurboTax.  If you e-filed & your return was accepted, then it is up to the IRS when refunds & stimulus money is sent out.  TurboTax does not get any information about refunds or stimulus money once your return is accepted.

It is taking the IRS longer to process returns since they are closed & they are not receiving phone calls.  They are still processing e-filed returns but the 21 days (business days) is not the standard now due to Covid-19.  The IRS is not processing mailed in returns at this time.

 All you can do now is keep checking the IRS website, Where's My Refund, the website updates once a day.

https://www.irs.gov/refunds

You can check on the status of your stimulus payment at the IRS Get My Payment site.

How do I track my state refund?

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571