I spoke to an agent Thursday. If you received a letter saying it was under review and there was a 60 day period to wait then wherever they were when the were ordered home and stopped working is where they resume from. In my case they had worked on it 20 days until the stoppage and once they returned, I now have another 40 days for them to complete their review and contact me. I dont understand how thousands of other companies with essential people could work from home but our own government couldn’t figure out how to keep the IRS open and getting these reviews done. The agent couldn’t even tell me if it was my error, a Turbo Tax error or just a random review. Her response was I don’t know. Well thats not good enough. Take care of our people who are hurting and need their money to survive.
