I'm not clear on your question. Have you not received your tax refund or are you talking about your TurboTax payment?
The online link is your best option to track your refund. I have attached a link with more answers from the IRS as to why your refund may be taking longer to process.
Federal refund questions
There is a delay in processing the returns as the IRS is not processing paper returns at the moment due to Covid-19 and social distancing policies in effect.
IRS operations
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