@JeffreyO wrote:
As I stated, I paid for a copy of Turbotax Deluxe software and down loaded it onto my computer to do my taxes. Not only can I not call up my 2018 tax file, I can't even open up the Turbotax software without a password. The option to forgo the password, by answering the challenge question is useless, because it asks me for the the last 4 digit of my SSN. When I enter them they are not accepted. While I appreciate your time and effort to respond it is not relevant to my situation because I did not do my taxes with Turbotax on-line.
If you downloaded the 2018 TurboTax software from TurboTax, there is no password involved to install the software.
Once the 2018 software has been installed and started you can open the 2018 tax data file by clicking on the File tab at the top left of the desktop program screen. Then click on on Open Tax Return. Browse to the location where you stored the 2018 tax data file.
If when opening the 2018 tax data file you are asked to provide a password to open the file, then you password protected the data file. Only you would know the password that was used.
