In the first place you do not want to Amend to fix a rejected return. So do not click on anything that says amend! You just fix it and resend it. Click on Add a State to let you back into your retun.
That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.
