Unfortunately, many people are in the same situation.
The IRS operations are limited during the Covid-19 pandemic and phone agents are not available at the moment to change your refund method. Attached is a link with more information as to what departments are available to contact at the moment.
IRS operations
The IRS issues a lot of refunds within 21 days, but it could take longer. Trying using the following link to track your refund.
IRS processing time and refund status
The online link is your best option to track your refund. I have attached another link with more answers from the IRS as to why your refund may be taking longer to process.
Federal refund questions
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