Refund

I did my taxes on 3/7/2020 and it’s now 4/19/20 and irs.gov says it’s still processing and I need to wait for a date and it says read about tax info 152 or something. Please help me out. When will I get my refund. And one more thing is that my stimulous check says nothing or I’m not eligible because my refund jsnt processed. I don’t know what to do because when I call the irs telephone there is nobody working right now and it just repeats what the irs.gov website and app says. Thank you for your time… 🙏🏼 please help!!