After you file


@Princesshiggin wrote:

Mine isn't saying that it says the payment information I am entering is wrong but I took the information right off my 2019 taxes that have been processed an returned. I was told TurboTax did something from irs representative 


Did you request to have your 2019 TurboTax account fees deducted from the Federal Tax Refund?  If so, then that would be an issue with the IRS not being able to verify your information.