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After you file
@zhshqzyc Contact TurboTax support for this issue. If you already entered your CC information for e-filing the state tax return and you were charged $24.99 on the card, then you should not be charged again since the first e-file was rejected. Verify on your CC account that there is a $24.99 charge and if there is contact support.
To contact TurboTax customer service/support use their contact website during business hours. Use the key words billing issues
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
‎April 18, 2020
9:39 AM