After reading through 6 pages of the same question, Here is a new question.
Can you not change your system?
Why is it so hard to allow people who will not get a refund to put their direct deposit info.
This is poor business practice.
I just spent the last few hours of my Saturday off to fill out TurboTax forms. They want 90 dollars from me.
Now you people with the Expert tags are telling me that I cannot add my bank info after all this time spent + a requested 90 dollar price tag.
How about no.
The reason we are using TurboTax is likely because we have complicated taxes that make it next to impossible to use the "web-based portal". My situation is complicated and my taxes are complicated. The web-based portal will not ever work for me due to that. IRS will not fix that. However, what you could do is take the literal 5 minutes for your web designer to literally click a few times to allow me TO GIVE YOU MONEY.
Why would I pay for your service if you are not serving me?
