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After you file
You people are about worthless. You knew if we got the card and had fees for filing taken out we wouldnt get a check. It because you had money taken out then it got forwarded to our cards. It says you've been working on a solution with IRS, which means you dont know what to do and IRS doesnt have time for you.
It's not messed up that the system shafted us. Its messed up you just couldnt shoot straight with your customers. Meanwhile other tax providers forwarded money to people trusting the irs to pay them.
My trust just bottomed out for Turbotax and that's on you. It has nothing to do with not getting paid. Fess up already so you customers can fix it and stop depending on a company with no solution
‎April 16, 2020
6:46 PM