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After you file
This is the only way, Try to uninstall and reinstall the app. See if that helps.
You can contact customer service. https://turbodebitcard.intuit.com/contact-us (888) 285-4169.
Please note: It may take over an hour to get your call answered as the phone lines are extremely busy at this time of year.
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‎April 15, 2020
3:25 PM