If it's been more than 10 business days since you registered your card and it still has not arrived you may need to report it.
To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. Please see the TurboTax FAQ below for more information on the Turbo Card.
https://turbodebitcard.intuit.com/help-faq-s
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