After you file

This is rediculous!!!! I cant even get on my account for turbo tax card online,app,and called it either says there is something wrong or just hangs up! I cant even find out if it is there or not. My app has worked untill yesterday and updated it. I got an advance and paid it back just need to know if i need to go put different direct deposit info in or if its on there. Turbo tax this is a joke! Can i get a straight answer what i need to do? I would check but cant even do that! Is turbo working with Santa Barbara and other banks to deposit on cards? Irs says last four of SS#? Please baby Jesus just give everyone a straight answer!!!!!@turbotax