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Update - Do not bother with any of the on line electronic help. Get a case number and talk to a real person. It turns out all the retail versions have this problem. You have to have Intuit push you a version. The people I spoke with were very helpful and pleasant as well. I retract my customer service comment as it applies to their support people. They were wonderful. Case solved.
‎April 12, 2020
11:21 AM