Once you have clicked the Transmit Return Now button, the timeline for you to receive your refund is up to the IRS and the state entity issuing them. We are unable to track, obtain, or expedite that information for you.
When you tracked your information, what was the response from the IRS/state?
Initially, it can take up to 4 weeks to get your refund if you mailed in your return from the IRS. See the link here: https://www.irs.gov/refunds
Since it has been 3 months, you will need to reach out to the IRS directly. To do this and to get through to someone, see the instructions below:
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.
If you are also waiting on a state refund, you will need to reach out to the state's revenue/tax department. For that information, see the link here and select your specific state to obtain their contact information: https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571
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