It depends.
We are unable to confirm the details of your personal tax account here as this is a public forum.
I would recommend you reach out to TurboTax using the link below for more specific information as to your scheduled phone call.
Contact TurboTax
In regards to #2, if you are preparing your tax return for 2019, you will be able to enter your direct deposit information in the File section of the program when you get ready to submit your return. You do not need to do anything else.
Also, if you filed a return in 2018, you also do not need to do anything as the IRS will use that information if your 2019 return has not been filed yet.
The following links can also be used for additional information.
TurboTax Corona Virus Tax Center Updates
IRS Coronavirus Tax Relief
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