Unfortunately, we cannot communicate through private message on this forum. In your case, I recommend gathering all your documentation and proof and having it ready for when the IRS/TAC is back open. You will want to get this reported as soon as the IRS is available, as it will take them time to investigate this. In the meantime, you may want request an extension to October 15th to give you some breathing room. To file Form 4868 to request an extension of time to file your tax return, select your situation:
Keep in mind: An extension doesn't give you extra time to pay your taxes, but it'll keep you from getting a late filing penalty. (You'll still owe interest if you pay after the deadline.)
@JTom86
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