Did you enter in your refund minus any fees? That is usually the cause of the error. All information needs to be entered in exactly. Also, you will need to confirm that you filed. To do that, please visit the link here: https://turbotax.intuit.com/tax-tools/efile-status-lookup/.
For additional information, visit the link below:
https://ttlc.intuit.com/community/refund-status/help/why-is-there-no-record-of-my-return-at-where-s-...
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