@groshek wrote:
Instructions were very clear as to how to download my 2019 return and print . Unfortunately still no go . I can not even view the documents and it has been 3 weeks since I filed. I am at a loss for a remedy. The message from turbo tax is that the download may take a few minutes but after those few minutes it bounces me out of the site and tells me to sign in again after which I am starting from square one. Never had an issue in prior years.
First try clearing cache and cookies from your web browser. If that does not correct the problem then try a different web browser. If that does not correct the problem, then reset your network modem by turning off the modem. Wait about 30 seconds and then start the modem. See if that corrects the problem.
