How do you explain that a competitor's product allows people in this situation to efile while TurboTax can't? I already spent my time filling out the return on TurboTax and would rather not go through the process again with another product. I know filing by mail is an option but it's a major inconvenience especially among the COVID-19 situation. With a company as big as Intuit and a product as popular as TurboTax, I wouldn't have expected this problem in the first place, let alone a lack of fix after a number of complaints.
