After you file


@mmugisha wrote:

I paid $110 for assistance today but did not get any. I would like a full refund. How do I go about it? 


See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489
Use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.